Roy Ibbotson, Business Development Executive
Roy’s career has involved managing and collecting Local Authority Revenues since 1974. He now delivers training in best practice in Housing Income and Sundry Income for both Local Authorities and Housing Associations. Roy also carries out consultancy work in both of those fields, conducting reviews of current practices and making recommendations on how performance can be improved. Roy also delivers PhoneCoach® training in both Negotiation Skills and Customer Care which are proving to be extremely popular.
