Contact Rossendales Collect
To enable us find your details quickly, please have your reference number to hand when calling us and include it on anything you send to us.
Contact us by phone
To pay using our 24-hour payment line, please call 0300 456 0526.*
To pay by 24-hour automated payment line in relation to Lowell Financial Ltd accounts, please call 0300 456 0508.*
To speak to one of our team about an account relating to HMRC, DVLA, Home Office or Student Loans, please call 0333 320 1866.*
For all other accounts please call 0333 320 1955.*
Our opening hours are 8am to 8pm Monday to Friday, and 8am to 4pm Saturday.
Contact us by email
If you have a question, please email
To make a complaint by email, please use [email protected].
For more information on our complaints procedure, please click here.
Contact us by post
PO Box 324
Product and service enquiries
For all enquiries related to products or services provided by Rossendales Ltd, either call 0333 320 3355* or email us at [email protected].
For all media enquiries, either call 0333 320 3366* or email us at [email protected].
Send a compliment
If you have received an exceptional service from us, we would be delighted to know. We believe that recognition of excellent service helps to encourage other staff to consider how they can improve the services they provide. Please address your compliment to [email protected].