Private sector

Private sector

Rossendales offer best in class, cost-effective consumer debt collection services for private sector companies and organisations throughout the UK. We provide a bespoke debt recovery treatment strategy tailored to your own individual requirements, supported by statistical analysis and ad hoc reporting to suit your needs.

We have considerable experience working with a number of organisations in recovering overdue debt whilst maintaining our reputation and brand. By working in partnership with organisations from a diverse number of industry sectors, we have built up an enviable reputation of delivering against performance driven targets in accordance with our innovative, ethical and compliant approach to collections and recovery.

The type of services we offer in the private sector are:

  • contingency collections;
  • tertiary collections;
  • outsource early arrears;
  • trace and collect; and
  • direct trace.

The industry sectors we are currently in strategic partnerships with are:

  • banking and finance;
  • mail order;
  • telecommunications;
  • utilities;
  • debt purchase;
  • private parking; and
  • commercial / B2B / SME.

All our clients have secure and confidential online access to accounts we are recovering on their behalf, via our Client Web Portal. Clients are able to view progress on each account, add notes, suspend action, log payments they have received direct, amend balances and view correspondence.