We work with one third of all local authorities across the country to collect public sector debt. We also execute liability orders and warrants of arrest for council tax, business rates and road traffic debt.
Since 1972, we have developed a client base comprising of 468 contracting public authorities with whom we work in long-term partnerships. This is evidenced by our high client retention rates of 99.7%.
Former tenant arrears
The ability to guide customers into regular, sustainable payments
Housing benefit overpayments
Trained operatives with competence in dealing with hardship cases
Small council tax balances
Our effective letter and telephone strategy helps to recover debts
A range of miscellaneous debts covered
Tracing and investigation
The latest search and analytical tools and databases used